Which? Trusted Trader

Which? Trusted Trader 2017-10-16T10:56:55+00:00
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Gain a Room are Which Trusted Traders.

As a Which Trusted Trader, our business has been through a rigorous application process so that you can be confident you are hiring a reputable trader.

To ensure you get the highest quality of service, here is what you can expect from Gain a Room:

  • Only undertake work that we are competent to do.
  • Provide you with a clear breakdown of what the job will cost you before any commitment is made by you.
  • Discuss all the options available to help provide you with a tailored solution.
  • Endeavour to stick to timeline and costs agreed by both parties.
  • Provide you with an updated quote should you require and changes to the initial agreement.
  • Be open and approachable should you have any queries.
  • Treat your property with respect and clean up as we go along.

Complaints

Complaints can be made to: MR ALAN DUNCAN
of: GAIN A ROOM CONSTRUCTION LIMITED
by email: info@gainaroom.net
or telephone: 01383824 758
We are members of Which? Trusted Traders who provide an alternative dispute resolution service via
Ombudsman Services.

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0117 981 2929 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/

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